An Advancing Industry
Sedgwick President & CEO, Dave North shares his observations about how technology has changed the idea of customer service and how claimant expectations have risen as a result.
Throughout 2020, our experts and thought leaders will monitor, share and explore the common threads that connect us all, and keep you tied into how they evolve to help us all prepare for the future.
Read more about our Conversation threads for 2020.
Sedgwick President & CEO, Dave North shares his observations about how technology has changed the idea of customer service and how claimant expectations have risen as a result.
If you have been trying to keep up with the latest Medicare compliance changes, you might feel like you are watching the carnival vendor who used to say, “around and around it goes and where it stops nobody knows.” Fortunately, with these answers y…
Sedgwick Senior Vice President, Healthcare Risk Management & Patient Safety, Ann Gaffey is featured in a video produced by Business Insurance in its Digital Daily: ASHRM. In the video, Ann discusses how executives of healthcare organizations can pro…
The recent appearance of Ebola in the United States has given rise to claims concerns at multiple levels for hospitals and other healthcare providers. The first U.S. case of Ebola came after a traveler from West Africa reportedly arrived without sy…
Today, ADA/ADAAA compliance has again become a significant business risk. It’s a challenge that can’t be ignored. Employers can contain their exposures to complaints, grievances, lawsuits and enforcement actions by adopting several essential manageme…
Sedgwick recently hosted a webinar discussing Americans with Disabilities Act (ADA) and ADA Amendments Act (ADAAA) compliance, in partnership with Human Resource Executive. There was a high level of interest and employers asked many thought-provoking…
Sedgwick executives, Dave North, Jason Hood, and Stephanie Simpson, are quoted extensively as MBQ provides an inside look at Sedgwick. The article provides an overview of the company’s history and highlights some of the key principles and strategie…
I write this reflecting on the flurry of news around recent Ebola activity. There isn’t one of us in the healthcare risk management profession who wants our organization to be the subject of unfavorable news headlines, and it’s important to take le…
This is an annual feature in which the publication invites readers to nominate outstanding women working in insurance, risk management and employee benefits worldwide. Kathryn is a senior vice president of client services and is responsible for prog…
Sedgwick SVP Disability and Absence Management, Denise Fleury speaks about the benefits of engaging high risk employees in wellness and prevention programs.
On Wednesday, October 8, I will be presenting at the 2014 Business Insurance Workers Comp & Safety Virtual Conference. I certainly hope you will be able to join us for this great event where I will speak about Affordable Care Act (ACA) advancemen…
The rate at which hospitals and health systems are acquiring physician practices and hiring physicians from private practice continues to increase steadily. In the 2012 annual report published by Merritt Hawkins, it is reported that solo practices …
Sedgwick completes acquisition of VeriClaim
Medical directors with California-based hospital systems recently met for a discussion focused on the quality of medical care provided to Sedgwick workers’ compensation clients. We covered many areas, including provider scoring, fraud, legal challe…