In recent years, some innovative healthcare leaders and organizations have developed and implemented formal communication and resolution programs (CRPs) that, when combined with advances in patient safety, exemplify fairness and build trust. The inte…

Over the past several months there have been direct communications from the Centers for Medicare & Medicaid Services (CMS) that liability Medicare set-aside arrangements (LMSAs) were on the horizon. In this blog we commented on a February announcemen…

Methadone is an opioid medication most commonly used for detoxification, maintenance treatment of opioid addiction, and limited use for chronic pain. The drawbacks to its use stem from the risk of addiction and abuse with the medication, even at reco…

Many business owners make assumptions about what is included under their property policy. Property policies are designed to cover damage to equipment caused by external means; however, in the case of an internal malfunction, are you covered? Equipm…

On September 1, CMS hired Capitol Bridge, LLC to be the new review contractor for MSAs. According to CMS employees that we’ve spoken to, the transition is currently underway. The old contractor is staying on for an indeterminate amount of time to h…

A portrait of opioid use disorder Read part one of Rachel's story here. Rachel was once a vibrant gardener, grandmother and worker. Regrettably, following an injury, she became one of a growing number of those suffering from opioid use disorder (…

This data challenge is why Sedgwick brought together an interdisciplinary team – including subject matter experts from our workers’ compensation practice, managed care and technology groups – to tackle this critical business challenge. The result of …

Earlier this year, the Rehab Institute of Chicago was transformed into the Shirley Ryan AbilityLab. In addition to moving to a new, larger facility, the leadership team developed a new patient care model. The Sedgwick team works with centers of excel…

In vehicles, cameras can provide key information for accident investigations. They can also reduce distracted driving accidents for employees who drive as a part of their jobs; the presence of the camera can keep employees from texting and improve s…

ERISA changes being introduced BY BRYON BASSSVP, Disability and Absence Management, Sedgwick Several changes in the regulations governing claims and appeals under the Employee Retirement Income Security Act of 1974 (ERISA) became effective in January…

Geo-fencing and recognition technology in the investigation toolbox The IoT – and, more specifically, the data collected through interconnected smartphones, vehicles, buildings and other devices – has created a vast network of information that is now…