An old CONfidence fraud has found its way to the insurance business. Customers, consumers and adjusters should all be aware and alert of a new variant of the traditional “advance fee” fraud and identity theft confidence scheme that is affecting hun…

At Sedgwick, we are committed to steering people away from opioid addiction and finding solutions to returning them back to healthy, productive lives. However, the lure of such drugs can begin even before entering the workforce and experiencing an …

This past week, the workers' compensation industry came together in Burbank, CA to celebrate the 2016 Comp Laude Awards. Comp Laude was created by the late David DePaolo, WorkCompCentral founder and CEO, on the premise that workers' compensation does…

Last week I posted that CMS appeared to have altered the zero dollar MSA approval process. This caused a great deal of discussion and activity. This has resulted in CMS releasing the following bulletin indicating that no  changes …

In this age of connected technology and communication, it is easy to lose track of the benefits of onsite, in person claims adjusting and investigation. In the property claims business, I have long recognized that there are still many benefits to o…

For the past several years, we have been successful in obtaining zero dollar MSAs approved by the MSA review contractor. The case, however, had to meet very strict criteria: The case was denied; There had to be no payments for indemnity; There…

Risk managers should always be aware of injured worker opioid use across their open claims and make sure that there is persistent clinician involvement with prescribers. I am a complex pharmacy management nurse for Sedgwick. I want to share one of…

October is fire prevention month and this year the theme is:Don’t wait – Check the date! Replace smoke alarms every 10 years. The National Fire Protection Association estimates that nearly two-thirds of deaths from home fires occur in properties wit…

October is National Disability Employment Awareness Month (NDEAM), a time devoted to exploring disability employment issues and celebrating the many and varied contributions of America’s workers with disabilities. Reflecting the important role disabi…

What does the Joni Mitchell song ‘Both Sides Now’ have to do with workers’ compensation regulations? I’ve looked at life from both sides nowFrom up and down and still somehowIt’s life’s illusions I recallI really don’t know life at all– Joni Mitchel…

A Sedgwick liability nurse was asked to analyze the records of a claim involving a 52-year-old man whose car was struck when our client’s truck driver fell asleep at the wheel, overturning his rig and causing damage to several cars.  Liability…

According to 2015 U.S. Coast Guard statistics, May through September is  the peak period for recreational boating accidents.  Florida, Minnesota, Michigan, and California lead the nation in the number of registered boats while Florida regul…

Telemedicine customized for occupational injuries will provide the greatest advantage “You have to start with the customer experience and work backwards to the technology.”  - Steve Jobs Telemedicine, primarily audio technology, has been a…

Pete Hamann, Sedgwick SVP of business development, Stamford, Connecticut Fifteen years; how can time have passed so quickly? When I close my eyes, I am immediately transported back to that day and its amazingly crystal-clear blue sky. I am one of th…

On a weekly if not daily basis, there are media reports about the growing impacts of addiction to opioids. The Centers for Disease Control and Prevention (CDC) reports that 78 people a day are dying from the effects of opioid overdose.1 Families ar…